Faq ArcuPay.com

What is ArcuPay.com?

What services does ArcuPay.com offer?

I have a ArcuPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a ArcuPay.com subscription?

I do not remember having subscribed to ArcuPay.com.

I did not receive an email from ArcuPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my ArcuPay.com payment history?

I have several ArcuPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with ArcuPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

During your subscription you received a confirmation email containing, among other things, the name and address of the site for which you have registered. You can find this information by connecting to your interface on ArcuPay.com.

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on ArcuPay.com secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?