Faq ArcuPay.com

What is ArcuPay.com?

What services does ArcuPay.com offer?

I have a ArcuPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a ArcuPay.com subscription?

I do not remember having subscribed to ArcuPay.com.

I did not receive an email from ArcuPay.com about a subscription, why?

An email is always sent after a transaction. If you do not see an email in your inbox, the email in question may be in the "Spam" or "Junk" folder of your mailbox. You may also have entered your email address incorrectly when you subscribed. In this case please contact Customer Service.

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my ArcuPay.com payment history?

I have several ArcuPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with ArcuPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on ArcuPay.com secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?